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Troubleshoot 174 in AMD Software: Adrenalin Edition

Troubleshooting guideSources checked: 2026-09-05FaultNote editorial team

What to do first

Record 174, verify the affected product and environment, correct the confirmed prerequisite, and retry once under the same conditions.

This is a general troubleshooting guide, not an announcement of a current outage.

Affected products and symptoms

Product
AMD Software: Adrenalin Edition
Versions and conditions
Windows 10 / 11, AMD Graphicsconfiguration
Error codes and identifiers
174

Symptoms

  • The operation fails with 174.
  • The same failure is reproducible in AMD Software: Adrenalin Edition.

Causes and conditions

The official article identifies a product, compatibility, storage, update, network, file, or configuration condition that must be resolved before retrying.

Before you start

  • Close applications and record the exact PC or GPU model, Windows build, current driver version, and complete error.
  • For a laptop or branded PC, check its model support page and obtain a recovery OEM driver before making changes.

Precautions

  • Use signed GPU or PC-maker packages, not unofficial drivers, individual DLL downloads, or registry tools.
  • Do not open a laptop or bulk-remove a healthy multi-GPU configuration that includes integrated graphics.
AMD Software: Adrenalin Edition troubleshooting sequence: Identify the configuration; Choose the supported route; Install in the intended configuration; Judge the result
Procedure overview created by FaultNote. Read the precautions and full instructions before changing settings. Read the full steps

Step-by-step instructions

  1. 01

    Identify the configuration

    #

    Record the PC model and every integrated, discrete, or external GPU shown in Device Manager.

  2. 02

    Choose the supported route

    #

    For laptops, all-in-ones, and switchable graphics, check the PC maker's model-specific driver first; otherwise match the AMD product family and Windows version.

  3. 03

    Install in the intended configuration

    #

    Reconnect docks or eGPUs in the maker's specified order and update required firmware. Run the selected package only when Windows shows each GPU normally.

  4. 04

    Judge the result

    #

    Success means 174 is gone and both GPUs remain warning-free after restart. Do not force a package onto an unsupported mixed configuration.

Check the result

  • 174 no longer appears and the operation completes.
  • The selected version and settings remain after restart.
  • A second test shows no new display, input, save, or synchronization problem.

If the problem continues

  • Restore reversible settings from the notes and escalate without deleting user data.
  • Prefer the PC maker or administrator procedure for OEM drivers and managed networks.
  • Protect account names, tokens, and save contents before sharing logs.

Scope of this guide

Troubleshooting guide — A general diagnostic guide based on official support. It does not claim a current incident or a version-specific fix.

Frequently asked questions

How do errors 174 and 175 differ?

174 concerns an unsupported system graphics configuration; 175 means the selected package does not support the detected GPU.

Can I retry with the eGPU disconnected?

Yes for isolation, but verify the final result with the intended configuration and connection order.

Official sources and dates

Source publication or resolution date: Not specified. Sources checked: 2026-09-05. The check date is not the date the problem first occurred. Interface labels can vary between versions and display languages.

Related troubleshooting guides

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